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The project required for the Inclusive Design module’s coursework was an expert accessibility review of an online store where one can borrow everyday items from. For the purpose of this project, a specific product path was reviewed with multiple tools and manual testing where I carefully analysed the various elements on each page. The functionality of the user journey was reviewed using the WCAG 2.1 Accessibility Guidelines (up to conformance level AA as per the coursework guidelines), each Accessibility Guideline was tested manually using keyboard only, Voice Over on Mac, the Wave Tool and Chrome Lighthouse.  

 

The findings generated from the review and recommendations for improving the user accessibility were then presented in the form of a report. The process gave me awareness for those factors that most people would take for granted, but that become essential if we consider a broader diversity of users.

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